How to have my branding items and ship them with my orders?
Let's show you how to add branding items to your designs so they can be shipped with your orders.
*Branding items will not sync to your store as separate products, so your retail price should be high enough to include the branding material cost. However, the mockups of the branding items will be shown on your storefront if you use the Publish button to sync products.
Please follow the steps below to make sure your branding materials will ship with your orders successfully.
Step 1: Create your brand
First, you need to create your brand. If you have different stores with different brands, you can create separate brands to store the branding materials separately.
Note: You can delete the brand if needed, but all branding materials under this brand will be deleted as well. You can move them to another brand before deleting it.
Step 2: Design and add branding materials
Click Templates and choose one to design.
Save the design and store it under your brand. If you already created a new brand before designing, you can choose that brand name directly here. If not, click Add to create one now.
Then you will see your designed branding materials under your brand.
Step 3: Add branding materials to products
Different branding materials can be added to different products. For example, custom shoe boxes can only be added to Footwear.
There are two cases where you can add branding items and make sure they ship with your orders.
- For orders automatically synced from stores
Go to Stores, find the connected store, and click the content under Synced designs to find the products you want to add branding materials to.
Click + to add the branding materials you want to ship with this product.
That's it. After that, all orders for this product synced from this store will be automatically fulfilled and shipped with the added branding materials.
*If you forgot to add the branding materials first and the order has already synced to POPCUSTOMS, you can go to Orders -> On hold to find the order and add the branding materials there.
- For orders placed from a shopping cart
Pick the product you want to purchase and design, then go to My Designs and add it to the shopping cart.
Here you can add the branding materials that you want to ship with your order.
Then click the Place Order button to submit and pay.
*Please note that the number of branding items will be the same as the number of products.
That's all.