When can I get a refund for my free sample order?

You will get the refund after we get your feedback about the sample order or your reviews are verified.

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Can I choose any product on your website as a free sample?

No. Please choose it on our “Free Sample” page.

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If I placed some orders, which one can be refunded as a free sample?

You can check if there's one order that a product belongs to the Free Sample Products List, if yes, the product can be refunded as a free sample. If not, please

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How many free samples can I apply for?

Please choose one product as your free sample. If you need more, contact us at samples@popcustoms.com to request more coupons.

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How many times can I place a free sample order?

You only have one chance to place a free sample order. If you want to get more free sample opportunities, please contact us at samples@popcustoms.com .

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