How to import orders manually to POPCUSTOMS?

If you want to use an eCommerce platform that currently doesn't integrate with POPCUSTOMS, or if you sell products in person and want to place orders for your customers manually, you can use a CSV file to import orders to POPCUSTOMS for production.

Please follow the steps below to import your orders to POPCUSTOMS.

Step 1: Create a custom store

To import orders to POPCUSTOMS manually, create a custom store. Name the store and click the Confirm button to save it.

Step 2: Download the order template

Click Orders to download our order template.

Step 3: Fill in the order information

Fill in the product and shipping information as requested.

Note: Different products, or the same product in different sizes, have different SKUs. You can find the SKU by clicking My Designs, choosing the product in your order, and scrolling down to see the attributes.

Step 4: Import to POPCUSTOMS

Import the order file to POPCUSTOMS so we can produce and ship it to your customers. Click Import Orders and choose Regular Orders. Choose the platform, store, and shipping method for your order, upload the file, and click Confirm.

Note: If all orders use Standard or Express shipping, you can choose Standard or Express in this step. If the shipping methods are mixed, choose the Manual option so you can change the shipping method for each order later.

Step 5: Make payment

Then you will see that your order has been imported to POPCUSTOMS. Change or confirm the shipping method for your orders, then click Submit Order to pay.

That's it!