How do I choose the Premium Product Visuals Service for my order?

Go to Dashboard - Orders, click the Details button to change the display way of your orders first. Click the "Unpaid" or "In production" tab and you can find a

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Can I get a discount for the premium product visuals service?

Sure thing. If you are willing to authorize us to share your amazing videos or photos on our popcustoms.com or our official media accounts, you'll get 50% off o

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How many times can I submit a Premium Product Visuals Service request for the same order?

You can submit a Premium Product Visuals Service request multiple times for the same order, as long as it is still in "In Production" status.

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Will this Premium Product Visuals Service cause a delay in shipping my order?

Because of the time it takes us to take videos or pictures of your order, there may be a 12-24 hour delay in the shipment of your order. Please kindly note.

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