How to sync products to your Etsy store?

Watch the video below for the Etsy product sync steps.

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How to create a shipping profile for POPCUSTOMS products on Etsy?

You can set up calculated shipping on Etsy only when you ship from the US or Canada. However, POPCUSTOMS ships items from China. Under this condition, the calcu

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What should I do if my store can’t integrate into POPCUSTOMS?

Please take some time to read this article if your store is not Shopify/ Etsy/ WooCommerce/ BigCommerce/ Wix/ Amazon, and can't integrate into POPCUSTOMS but yo

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Can I integrate my Amazon store into POPCUSTOMS?

Currently, we cannot integrate Amazon stores directly. However, you can export your design information, including images and descriptions, from POPCUSTOMS, fill

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How long does it take for a new Etsy order to come to POPCUSTOMS?

For technical reasons, Etsy won’t notify popcustoms.com of new orders therefore we’ll have to pull the orders on a regular interval. We choose 1 hour as the int

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How can I offer a variety of shoes with different colored shoelaces under one listing in my Etsy store?

We previously provide only black and white shoelace options, now we allow sellers to add different color shoelace options for shoes under one listing. Follow th

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How to edit my order after it comes into POPCUSTOMS?

After your orders come in, you are still able to edit the order's information like the product's size, color, quantity, and design. However, please be sure that

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Shopify Store Integration Tutorial

Notes You should have one Shopify store to get started. A platform can only authorize one store. If you want to authorize a new store on the same platform, you

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What if I want to change the color options of the products shown on my Shopify storefront?

Generally, when you publish our products to your Shopify store, the color values will be the base color of the product template rather than the color of your de

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Why can’t I sync products to my Shopify store?

If you sync products to your store but they don't show in your storefront, please click Stores -＞ Designed products -＞ Failed to find the reason. We collect s

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How to set up shipping rates for POPCUSTOMS products in my Shopify store?

It’s important to note that POPCUSTOMS currently offers a shipping rate of $0.00 for products shipped to the United States , which means the prices displayed on

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How to import orders manually to POPCUSTOMS?

If you want to use an eCommerce platform that currently doesn't integrate with POPCUSTOMS, or if you sell products in person and want to place orders for your c

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