How can I know the tracking number of my order?

When your order is shipped out, please go to Dashboard -> Orders -> Completed and click the order number. You can copy the tracking number here or click Shippin

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How does POPCUSTOMS calculate the shipping cost for orders with two same products?

The basic rule of our price calculation is: **Total product price = product price + shipping cost of the first item + shipping cost of the next products.**The s

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How long will my inventory order take to be fulfilled?

Because the quantity and product types are unknown until the warehouse order is placed, we cannot provide an estimated fulfillment time in advance. We will emai

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What happened if the order arrives damaged?

Under this condition, please kindly contact us at support@popcustoms.com and provide us some photos of the damaged product; some photos of the outside packing b

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